Who We Are

Welcome

To be at the forefront of emerging e-commerce developments.
To be the leading global enabler of cost-effective, quality tracking and delivery services in the cross-border e-commerce tracked packets market.
To achieve this PRIME will facilitate greater collaboration with other Post organisations to work towards a single set of tiered global e-commerce solutions.

To improve tracked packet products in response to customer expectations.
To boost the postal services’ competitiveness in the marketplace.
To improve the quality of tracked packets, particularly in relation to delivery and the timely return of delivery information in electronic format.
To maximise the number of Public Postal Operators that exchange delivery information electronically in order to handle customer enquiries faster.
To encourage members to use the web-based Integrated Customer Service System for a more efficient enquiry service.
To extend Delivery Confirmation services by encouraging more postal services to participate in the PRIME Project.