Post Exprès (L Series)
Post Exprès meets the needs of customers who want a fast and reliable, tracked international service (scanning on delivery) - without the courier-type costs.
The advantages of Post Exprès include:
- Electronic confirmation of delivery
- Priority handling within airmail/priority letter network
- Quality monitoring and improvement strategy
- Pay for Performance
- Web-based Customer Service System (GCSS)
Due to its low-cost and electronic tracking capabilities, Post Exprès is ideally placed to meet the substantial growth forecast for the cross-border e-commerce market, creating greater revenues for national postal operators.
Post Exprès is marketed under different names in each country owing to language and other cultural differences. For example, you may know it better as Express Post International in Ireland or Priority Plus in Switzerland. However the logo is always the same.
Track and Trace
PRIME's exchange of transaction data, based on the barcode on each packet, creates a progress history about individual Post Exprès items that can be tracked by Posts' customer service staff. Additionally, this information may be uploaded to a Post’s own website, in their own language, creating a compelling end-user track & trace experience. This data is managed by PRIME’s GCSS.
